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Gambling should be, and stay, entertainment. At Crocoslots, it matters to us that you enjoy the game for what it is: a pastime with a bit of excitement, not a way to earn money or solve problems. The vast majority of players in Germany handle the topic sensibly. For anyone who would like some orientation, this page sets out which protection features are available to you, how to recognise problematic behaviour, and where to find free help.

Play is permitted exclusively to persons aged 18 and over. We check age as part of the verification process and do not tolerate participation by minors.

Your Tools for Staying in Control

So you can keep an overview at all times, Crocoslots provides several features directly in your account. They can be set up in just a few clicks and help you set your own boundaries before the game takes up too much space.

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Deposit Limits

Decide for yourself how much you want to deposit per day, week, or month. That way you keep your budget in hand.

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Time-Out

If you need some distance, pause your account temporarily for a set period.

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Self-Exclusion

If you want to stop the game entirely, exclude yourself permanently from the offering.

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Reality Check

Reminders about your playing time help you not lose track of how long you have actually been playing.

These tools are not a sign of distrust but a normal part of a healthy relationship with the game. We recommend that every player set a personal deposit limit right after signing up. It can be adjusted later, but it gives you a clear framework from the very start. Should you have any questions while setting up, our support team is there for you around the clock.

Recognising Warning Signs

Problematic gambling behaviour often develops gradually. Those who know the typical signs can steer back early. Ask yourself honestly whether any of the following points apply to you.

Possible signs

  • You play longer or with higher stakes than you had intended.
  • You try to win back losses through further bets.
  • You borrow money or neglect responsibilities in order to play.
  • The game occupies your thoughts even when you are not playing.
  • You hide your gambling from family or friends.

If one or more points apply, that is no reason to panic, but a good moment to pause. Use a time-out, lower your limit, or talk to someone you trust. Accepting help is a sign of strength, not of weakness.

Where to Find Help in Germany

When the game becomes a burden, you do not have to manage it alone. In Germany, there is a well-developed network of free and confidential counselling services. The GGL, the Joint Gambling Authority of the Federal States, also works to protect players.

  • BZgA gambling addiction helpline: free and anonymous, with advice on next steps and support services.
  • National support line: reachable for a first confidential conversation, also for family members.
  • Local addiction counselling centres: in-person advice near you, often with group and individual sessions.
  • OASIS: the nationwide exclusion system through which you can block yourself from gambling across providers.

There is support for family members too. If you are worried about someone close to you, you can also turn to these services. The counselling is free, confidential, and open-ended, and no one pushes you toward a decision.

At Crocoslots, we see responsible gambling as a shared task. You set your personal boundaries, and we provide the tools with which you can keep to them. Should you need support setting up limits, a time-out, or a self-exclusion, our support team is available at any time.

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